Product Manager - Customer & Talent Products

At Terminal, we build skilled remote engineering teams for the top companies in tech by offering the Terminal Talent Platform and Remote Management Platform. Combined, these products offer everything a company needs to build, support and retain full-time top tier technical talent across North and South America. Terminal’s role is to identify emerging tech hubs around the globe, build robust recruiting pipelines, and provide a remote-optimized and candidate friendly process for top engineers to connect with compelling companies. Backed by top venture firms, Terminal is a remote first company with teams across the United States, Canada, Mexico, Colombia, Chile and rapidly expanding into new geographies.

Terminal is looking for an entrepreneurial, SaaS / B2B Product Manager to help drive the customer side of our talent marketplace and recruiting products. As the Product Manager of Customer and Talent Products, you will own the customer experience of our B2B2C talent marketplace, which matches top talent in our operating markets to our clients’ job opportunities. You will partner closely with leadership to develop the product strategy and own the roadmap and delivery of core value for customer products. You will also closely coordinate with our talent and success teams to build products to power our recruiting efforts, connecting our talent, recruiting, and customer systems together in one integrated ecosystem. As one of the first Product Managers joining the Terminal team, we’re seeking passionate product people who love building early-stage products, taking a product from 0 to 1 and beyond. If you love being at the forefront of building a business, we’d love to hear from you.

What You'll Do:

  • Form Ideas with Research and Data: leverage market / analytics data and customer research to inform product opportunities and deeply understand customer needs.
  • Plan with Intention: own the customer product roadmap, orienting product investments to clearly defined, measurable outcomes.
  • Ruthlessly Prioritize and Build Iteratively: define focused MVPs for product features. Act as product owner for the Customer / Talent Products Agile team, hosting ceremonies, writing user stories, etc.
  • Listen and Learn: measure results and clearly articulate learning, leveraging them to inform future product and business investments.
  • Collaborate and Communicate: clearly articulate the product vision throughout the business. Act as an enthusiastic partner to key stakeholders to drive change in the organization.

What You Bring:

  • Experience: 3+ years of product experience, ideally with B2B SaaS products. Loves taking products from an initial hypothesis, listening to feedback, and iterating to find product-market fit. Ideally would also be a systems thinker, interested in evaluating build vs. buy for solutions, and driving to great holistic solutions across multiple stakeholders.
  • Entrepreneurial & Innovative Mindset: we’re seeking entrepreneurial product pros who are eager to solve ambiguous problems and help pave our future path.
  • Passion: passionate, driven leaders will be needed to rally the customer team to a new vision.
  • Strategic AND Detailed: early-stage products need leaders who can see both the forest and the trees. We’re looking for people who can help shape a grand vision while enjoying crafting the solution.
  • Data-driven: ideal candidates would be passionate about using data holistically across the product lifecycle.
  • Excellent Communication: everything in an organization connects through the product, and we’re seeking the best listeners and storytellers to drive alignment and vision.
  • Plays Well With Others: collaboration must be your factory default setting.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Terminal is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

We thank all applicants for their interest.

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